Byfield Medical Centre

Byfield Medical Centre 2024-04-09 Person 4 5 0

All was good

On that day nothing

Byfield Medical Centre 2024-04-09 Person 5 5 0

Spoke to the receptionist explained my situation and that I had been told previously by a doctor who I had seen to contact the surgery if I was still struggling Appointment made saw a different doctor who was excellent as the previous one understood my problem with my hip and was so helpful easy to communicate with and realised a referral was needed Great service and a credit to the NHS Thank you Byfield

Nothing

Byfield Medical Centre 2024-04-09 Person 5 5 0

I easily got an appointment on day 1 and was then referred for a hospital appointment by the doctor and was contacted the next day by the hospital.

N/a

Byfield Medical Centre 2024-04-02 Person 4 5 0

I have always had excellent service provided by the surgery and team in general

Keep going as you are

Byfield Medical Centre 2024-03-30 Person 3 5 0

I've rung the surgery at 8o clock to be told the lines are full ring back when it's quieter which I did to be told all appointments have gone ,I couldn't book for the next day only for a fortnight ahead .I went to local chemist he couldn't do anything to help but sold me some ear calm at £8.50 which has done nothing at all and as it's Easter I can't ring the surgery until next Tues to try and get an app I,m in a lot of pain with ear ache and I,m not impressed with the booking system

Sort out the booking system there has to be a better way than a mad scramble at 8.o clock every morning